Microsoft to replace Surface Pro 4 tablets affected by screen flickering

Microsoft to replace Surface Pro 4 tablets affected by screen flickering

6 years ago
Anonymous $CLwNLde341

https://www.theverge.com/circuitbreaker/2018/5/11/17345610/microsoft-surface-pro-4-screen-flickering-replacement-program

Microsoft is formally launching a replacement program for Surface Pro 4 devices affected by screen flickering. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. “We have heard your feedback and after careful examination, have determined that a small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,” the company said on its support page with details on the program.

The annoying flickering has been well-documented on Microsoft’s support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there’s no convenient fix.