Microsoft to replace Surface Pro 4 tablets affected by screen flickering

Microsoft to replace Surface Pro 4 tablets affected by screen flickering

6 years ago
Anonymous $CLwNLde341

https://www.theverge.com/circuitbreaker/2018/5/11/17345610/microsoft-surface-pro-4-screen-flickering-replacement-program

Microsoft is formally launching a replacement program for Surface Pro 4 devices affected by screen flickering. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. “We have heard your feedback and after careful examination, have determined that a small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,” the company said on its support page with details on the program.

The annoying flickering has been well-documented on Microsoft’s support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there’s no convenient fix.

Microsoft to replace Surface Pro 4 tablets affected by screen flickering

May 11, 2018, 6:38pm UTC
https://www.theverge.com/circuitbreaker/2018/5/11/17345610/microsoft-surface-pro-4-screen-flickering-replacement-program >Microsoft is formally launching a replacement program for Surface Pro 4 devices affected by screen flickering. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. “We have heard your feedback and after careful examination, have determined that a small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,” the company said on its support page with details on the program. >The annoying flickering has been well-documented on Microsoft’s support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there’s no convenient fix.