https://www.theregister.co.uk/2019/11/28/webcast_content_management_platform/

Webcast Let’s be realistic: nobody sets out to create computer systems that get in the way of good business.

Financial institutions across the board are wrestling with how to engage more closely with customers and work better across internal teams. Too often, the cause is ill-fitting content and document management systems, all designed for another time. Meanwhile, cloud-based platforms can both help and hinder, delivering short-term benefits, yet they can add complexity and fragmentation.