https://uxdesign.cc/when-users-take-product-design-into-their-own-hands-f31b3f6809

Lets talk about a great example of when a Product is failing its users and those users have found a workaround. I’ll start by asking you a question — do you own an iPhone and use it in your car to play music via usb cable?

If you do, bear with me a moment whilst I explain this to all the Android users out there….