How Technology Enables Businesses to Build Lifelong Relationships with Customers
https://medium.com/@tjajal/how-technology-is-enabling-businesses-to-build-unique-relationships-with-customers-b4b25f0e5e12
Examining membership models in the digital age
In 2001, Amazon.com was losing money. The stock lost value, prospects remained dubious, and growth appeared to be slowing.