https://www.cnbc.com/2018/04/10/facebook-looks-a-little-arrogance-former-company-exec.html

Former Facebook executive Mike Hoefflinger said the failure of Facebook and its CEO, Mark Zuckerberg, to protect user data "looks a bit like arrogance," but said it's more a matter of not anticipating what could have gone wrong.

"If you attract 1.4 billion people a day, some of them are not going to be great people," Hoefflinger said Tuesday on CNBC's "Power Lunch" before the start of Zuckerberg's testimony. "And some of the process of using that product is not going to be as joyful as perhaps it used to be. You need to increasingly swing and overcorrect for that overprotection, that vigilance, instead of that obsession with building and writing the next line of code."