Studies are increasingly clear: Uber, Lyft congest cities
https://finance.yahoo.com/news/studies-increasingly-clear-uber-lyft-165139286.html
And in what could be a new wrinkle, a service by Uber called Express Pool now is seen as directly competing with mass transit.
Uber and Lyft argue that in Boston, for instance, they complement public transit by connecting riders to hubs like Logan Airport and South Station. But they have not released their own specific data about rides, leaving studies up to outside researchers.