https://www.cnbc.com/2017/08/02/amazons-new-refunds-policy-will-crush-small-businesses-say-sellers.html

Amazon sellers are up in arms over a new returns policy that will make it easier for consumers to send back items at the merchant's expense.

Marketplace sellers who ship products from their home, garage or warehouse — rather than using Amazon's facilities — were told this week by email that starting Oct. 2, items they sell will be "automatically authorized" for return.