IBM melts down fixing Meltdown as processes and patches stutter

7 years ago
Anonymous $1bh8zaeyQS

https://www.theregister.co.uk/2018/01/09/ibm_melts_down/

IBM has scrambled to fix the Meltdown and Spectre bugs, but has struggled to develop processes, reporting tools or reliable patches to get the job done for itself or its clients.

Internal documents seen by The Register reveal that Big Blue has ordered staff not to attempt any Meltdown/Spectre patches, but that the advice to do nothing is incorrect and needs to be changed. The documents also reveal that IBM is urging its people to stick to a script and use a pre-approved presentation when discussing Meltdown/Spectre remediation with customers. However neither the script nor the presentation has been completed or approved. Staff have been told to expect the documents “in coming days”.