https://qz.com/1096803/uber-may-be-entering-a-new-power-struggle-with-its-softbank-investment/

In his second week as Uber’s chief executive, Dara Khosrowshahi met with drivers in San Francisco and had breakfast with groups of Uber employees concerned about diversity and company culture. In his fourth week, Khosrowshahi sat down with female engineering leads and other Uber women. In his fifth week, he met with more drivers, this time in London, where he had flown to confer with local regulators who in late September declined to renew Uber’s license to operate.

Khosrowshaki posted upbeat messages and scenes from these meetings on Twitter, where he appears surrounded by beaming Uber drivers and employees. On Oct. 4 he tweeted a photo of a letter mailed to an Uber driver hub in Toronto by user Casey O’Connor, who thanked an UberEats driver for correctly delivering food that O’Connor had ordered to the wrong address. “We can never forget that drivers represent the heart of our service,” Khosrowshahi wrote. “#UberEATS #nicesurprise.”