https://techcrunch.com/2023/10/25/cisco-announces-several-new-ai-tools-to-enhance-webex-experience/

Cisco introduced several AI-focused tools today at the Webex One customer conference designed to improve performance and provide a level of automation around meeting-related tasks.

The company has been running a large language model against Webex to provide things like a meeting transcript and translation, but it wanted to develop a model that was specifically designed for Webex use cases, ones where an LLM wouldn’t necessarily be appropriate. Jeetu Patel, EVP & GM for the security and collaboration business units at Cisco, says that every company is taking their own data sets and applying them to some foundational LLMs, but it wanted to create a new model designed to go further than that.