Android’s emergency call shortcut is flooding dispatchers with false calls

Android’s emergency call shortcut is flooding dispatchers with false calls

a year ago
Anonymous $pUsIN4hzN9

https://arstechnica.com/gadgets/2023/06/uk-police-blame-android-for-record-number-of-false-emergency-calls/

Police forces in the UK are seeing a "record number" of false calls to 999, the UK's emergency services number, and the culprit is apparently Android. As the BBC reports, Android 12 added an easy-access feature for emergency services: just press the power button five times, and your phone will dial emergency services for you. That's apparently pretty easy to do accidentally when a phone is sitting in your pocket, or if you have a wonky power button, resulting in a surge of totally silent accidental calls to emergency dispatch.

The National Police Chiefs Council tweeted earlier this month that "Nationally, all emergency services are currently experiencing record high 999 call volumes. There's a few reasons for this, but one we think is having a significant impact is an update to Android smartphones." The BBC report says one department "received 169 silent 999 calls between 00:00 and 19:00 BST on Sunday alone." In response to these most recent complaints, Google says it's working on a fix with Android OEMs.

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