https://techcrunch.com/2024/04/28/how-rpa-vendors-aim-to-remain-relevant-in-a-world-of-ai-agents/

What’s the next big thing in enterprise automation? If you ask the tech giants, it’s agents — driven by generative AI.

There’s no universally accepted definition of agent, but these days the term is used to describe generative AI-powered tools that can perform complex tasks through human-like interactions across software and web platforms.