Microsoft introduces ‘AI employees’ that can handle client queries
https://www.theguardian.com/technology/2024/oct/21/microsoft-launches-ai-employees-that-can-perform-some-business-tasks
US company gives customers the ability to build own virtual agents as well as releasing 10 off-the-shelf bots
Microsoft is introducing autonomous artificial intelligence agents, or virtual employees, that can perform tasks such as handling client queries and identifying sales leads, as the tech sector strives to show investors that the AI boom can produce indispensable products.