https://www.theguardian.com/money/2022/jul/05/my-mum-is-locked-out-of-her-apple-ipad-and-cant-get-her-photos

A reader writes that their 79-year-old relative can’t access her tablet or iCloud account

My 79-year-old mother has found herself locked out of her Apple iCloud account and denied access to many years’ worth of family photos saved on her original iPad.