https://www.cnbc.com/2017/09/25/uber-ceo-dara-khosrowshahi-apologizes-after-london-ban.html

Uber Chief Executive Dara Khosrowshahi admitted the firm "got things wrong" Monday in a plea to London after the ride-hailing app was stripped of its license to operate in Britain's capital city.

"While Uber has revolutionized the way people move in cities around the world, it's equally true that we've got things wrong along the way," Uber's CEO said in an open letter published in the U.K.'s Evening Standard newspaper Monday.