https://www.cnet.com/roadshow/news/uber-switches-gears-to-cordial-in-fight-for-london-survival/

CEO of Uber Dara Khosrowshahi apologized to Londoners on Monday, acknowledging that the company "got things wrong."

In an open letter to the city, Khosrowshahi promised to listen to London's as he writes the company's next chapter.