https://techcrunch.com/2017/09/25/uber-ceo-apologizes-for-mistakes-after-london-license-blow/

Uber’s new CEO Dara Khosrowshahi has written an open letter apologizing for “mistakes we’ve made” following the announcement on Friday by London’s transport regulator that it was withdrawing licensing from Uber — having deemed it is not “fit and proper” to operate.

In the letter Khosrowshahi thanks Uber users for “support over the last few days” — likely an indirect reference to the Uber-initiated online petition calling for a reversal of TfL’s decision which has now racked up more than 750,000 votes (though it’s unclear how many of those are from actual users of Uber in London) — and goes on to concede the company has “got things wrong” before saying sorry.