Amazon’s sales terms and delivery ‘dark patterns’ face probe in Poland

Amazon’s sales terms and delivery ‘dark patterns’ face probe in Poland

a year ago
Anonymous $gM56WhLPcK

https://techcrunch.com/2023/02/01/amazon-polish-consumer-protection-investigation/

If you’ve ever made an Amazon order with a particular seller because the estimated delivery for the item appears to match when you need it, only to be frustrated when a different (later) delivery estimate appears after you’ve completed the payment process, this action by Poland’s competition and consumer watchdog may be of interest: It’s accusing Amazon of misleading consumers over delivery times, product availability, the sales contract and their consumer rights.

The UOKiK is acting on complaints into the ecommerce giant’s practices which it’s been investigating since September 2021. It’s now taken the step of publicly accusing Amazon of misleading consumers — and will proceed to investigate the charges laid out.

Amazon’s sales terms and delivery ‘dark patterns’ face probe in Poland

Feb 1, 2023, 11:24am UTC
https://techcrunch.com/2023/02/01/amazon-polish-consumer-protection-investigation/ > If you’ve ever made an Amazon order with a particular seller because the estimated delivery for the item appears to match when you need it, only to be frustrated when a different (later) delivery estimate appears after you’ve completed the payment process, this action by Poland’s competition and consumer watchdog may be of interest: It’s accusing Amazon of misleading consumers over delivery times, product availability, the sales contract and their consumer rights. > The UOKiK is acting on complaints into the ecommerce giant’s practices which it’s been investigating since September 2021. It’s now taken the step of publicly accusing Amazon of misleading consumers — and will proceed to investigate the charges laid out.