https://www.vice.com/en_us/article/wxn955/chatgpt-can-negotiate-comcast-bills-down-for-you

ChatGPT may not be coming for your job or education system anytime soon, but there's growing efforts to use it for more realistic tasks—for example, dealing with customer service for subscriptions. Joshua Browder, founder and chief executive of "robot lawyer" app DoNotPay, revealed last week he had created a bot based on the large language model to help people save money on their internet bill.

DoNotPay styles itself as a consumer advocate, primarily using templates to help users secure refunds from corporations. There are sharp limits to the viability of that model however: only certain things can be handled with boilerplate templates, and even then if a company responded to a letter or email crafted by template there would be little DoNotPay could do to follow up.