https://www.theguardian.com/tv-and-radio/2023/apr/28/scam-interceptors-bbc-ethical-hacker

Scam calls are an industrial-sized nuisance. Aided by an ‘ethical hacker’, the BBC’s hit daytime breakout show Scam Interceptors is making must-see TV by turning the tables on the con artists

It’s Thursday morning in the Scam Hub – a darkened room at the BBC’s Pacific Quay studio in Glasgow full of glowing screens and people feverishly tapping away on laptops under the glare of TV cameras – and the atmosphere is tense. We’re eavesdropping on a call between a man in the UK and a scammer in Calcutta, India, who has managed to talk her way inside the unwitting scamee’s Amazon account.