https://www.sciencedaily.com/releases/2023/03/230314205344.htm

Researchers from the University of Cambridge carried out a study in a tech consultancy firm using two different robot wellbeing coaches, where 26 employees participated in weekly robot-led wellbeing sessions for four weeks. Although the robots had identical voices, facial expressions, and scripts for the sessions, the robots' physical appearance affected how participants interacted with it.

Participants who did their wellbeing exercises with a toy-like robot said that they felt more of a connection with their 'coach' than participants who worked with a humanoid-like robot. The researchers say that perception of robots is affected by popular culture, where the only limit on what robots can do is the imagination. When faced with a robot in the real world however, it often does not live up to expectations.