https://techcrunch.com/2021/05/14/extra-crunch-roundup-selling-saas-to-developers-cracking-yc-after-13-tries-all-about-expensify/ > Before Twilio had a market cap approaching $56 billion and more than 200,000 customers, the cloud-communications platform developed a secret sauce to fuel its growth: a developer-focused model that dispensed with traditional marketing rules. > Software companies that sell directly to end users share a simple framework for managing growth that leverages discoverability, desirability and do-ability — the “aha!” moment where a consumer is able to incorporate a new product into their workflow.