https://www.entrepreneur.com/article/368671 > Running a single business is hard enough. If you work in the professional services industry, you may often feel like you're running several all at once through one hive mind. Dealing with the unknown and managing a huge array of projects are some of the biggest challenges to running any business.  > Today, technology is making it easier for professional service businesses to manage their customer relationships. Customer relationship managers (CRMs) allow teams to handle leads, clients, and projects in a single place, making it significantly easier for people to collaborate and work towards common goals. But what happens if the CRM you use doesn't quite fit your business? What if it starts creating more problems than it solves? Just because you have a CRM doesn't mean it won't come with its own unique set of challenges.