HP takes printer troubleshooting into mixed reality for some reason

HP takes printer troubleshooting into mixed reality for some reason

3 years ago
Anonymous $np3LcwuhSi

https://arstechnica.com/gadgets/2021/11/hp-takes-printer-troubleshooting-into-mixed-reality-for-some-reason/

Whether a printer is out of ink or the paper is jammed, printer troubleshooting can be a pain. Now, with the "metaverse" just a head-mounted display away, printer repair can be easier. At least that's what HP is claiming with xRServices, a printer repair and support feature that uses Microsoft HoloLens 2 mixed-reality headsets.

Businesses that have a HoloLens 2 and buy HP's xRServices will be able to instantly connect to an HP engineer and ask about printer problems during "any point of their print production," HP's Monday announcement said.