Australian Privacy Commissioner Says 7-Eleven Broke Privacy Laws By Scanning Customers' Faces At Survey Kiosks
https://www.techdirt.com/articles/20211017/14305947765/australian-privacy-commissioner-says-7-eleven-broke-privacy-laws-scanning-customers-faces-survey-kiosks.shtml
Of all the places to come across illegal facial recognition tech deployment, a convenience store chain is certainly one of the strangest. The tech wasn't deployed to stop shoplifting or keep unwanted people off the premises. Instead, somewhat ironically, it was deployed to help 7-Eleven convenience stores quantify how well it was doing in the customer service department.
Here's Campbell Kawn for ZDNet (via Slashdot):
Australian Privacy Commissioner Says 7-Eleven Broke Privacy Laws By Scanning Customers' Faces At Survey Kiosks
Oct 22, 2021, 8:27pm UTC
https://www.techdirt.com/articles/20211017/14305947765/australian-privacy-commissioner-says-7-eleven-broke-privacy-laws-scanning-customers-faces-survey-kiosks.shtml
> Of all the places to come across illegal facial recognition tech deployment, a convenience store chain is certainly one of the strangest. The tech wasn't deployed to stop shoplifting or keep unwanted people off the premises. Instead, somewhat ironically, it was deployed to help 7-Eleven convenience stores quantify how well it was doing in the customer service department.
> Here's Campbell Kawn for ZDNet (via Slashdot):