Against 'Content Moderation' And The Concentration Of Power
https://www.techdirt.com/articles/20211001/11502947676/against-content-moderation-concentration-power.shtml
Content moderation frameworks and toothless oversight boards legitimize the concentration of power in the hands of infrastructure providers and platforms. This gives them, and not democratic processes and structures, the discretion to egregiously shape the public debate.
In 1964 Marshall McLuhan wrote that content is a “juicy piece of meat carried by the burglar to distract the watchdog of the mind” (McLuhan 2013). I will argue that today this is more true than ever. If we want to solve the issue of human rights violating content, we will need to look at the structures that allow for the production of it. Therefore, I will argue that “content” is a false category, and that infrastructure is often misunderstood as a largely material object whereas it is a complex assemblage of people, practices, institutions, cultures, and devices. To address the false premises on which the concept of “infrastructural content moderation” is based, I propose an analytical framework that does not separate the context from the content but rather offers an integrative approach to address online discourse production.