Former OnlyFans Employees Could Access Users’ and Models' Personal Information

Former OnlyFans Employees Could Access Users’ and Models' Personal Information

3 years ago
Anonymous $WHrWmjSJBZ

https://www.vice.com/en_us/article/4avjvq/former-onlyfans-employees-user-personal-data-security-risk

Some former OnlyFans support staff employees still had access to users' data—including sensitive financial and personal information—even after they stopped working for the company used by sex workers to sell nudes and porn videos.

According to a former OnlyFans employee who asked to remain anonymous because they feared retaliation, some ex-employees still had access to Zendesk, a popular customer service software used by many companies including OnlyFans, to track and respond to customer support tickets, long after leaving the company. OnlyFans uses Zendesk to respond to both users who post content and those who just pay to view that content. Motherboard was able to corroborate this with more than one former employee's access.

Former OnlyFans Employees Could Access Users’ and Models' Personal Information

Sep 30, 2021, 4:18pm UTC
https://www.vice.com/en_us/article/4avjvq/former-onlyfans-employees-user-personal-data-security-risk > Some former OnlyFans support staff employees still had access to users' data—including sensitive financial and personal information—even after they stopped working for the company used by sex workers to sell nudes and porn videos. > According to a former OnlyFans employee who asked to remain anonymous because they feared retaliation, some ex-employees still had access to Zendesk, a popular customer service software used by many companies including OnlyFans, to track and respond to customer support tickets, long after leaving the company. OnlyFans uses Zendesk to respond to both users who post content and those who just pay to view that content. Motherboard was able to corroborate this with more than one former employee's access.