https://techcrunch.com/2021/10/05/robinhood-finally-brings-on-demand-phone-support-to-all-of-its-users/

Robinhood announced Tuesday that it will be bringing “24/7” phone support to its 31 million users. It’s a long overdue move for the stock and crypto trading company founded in 2013, but one that signals its maturation following a challenging year that brought the company its biggest crisis, a surge in trading volume and its own entry to public markets.

Users with a question or account issue will now be able to request a call inside the Robinhood app and receive a call back some time later from a support agent. Previously users had been pushed towards the option of messaging the company and escalating the issue through an email chain, while limited phone support had been offered for specific customer trading issues at certain hours of the day.