Damned If You Do; Damned If You Don't: ProPublica's Bizarre Reporting On WhatsApp Abuse Reports

Damned If You Do; Damned If You Don't: ProPublica's Bizarre Reporting On WhatsApp Abuse Reports

3 years ago
Anonymous $drS9DEX_Sj

https://www.techdirt.com/articles/20210908/17311947529/damned-if-you-do-damned-if-you-dont-propublicas-bizarre-reporting-whatsapp-abuse-reports.shtml

I've been struck over the years by how much reporting on technology involves attacking companies for what they do -- even if for totally contradictory reasons. Everything is viewed through the lens of assuming the worst possible intentions. And, yes, sometimes perhaps that's deserved. Companies act badly and no one should give them the benefit of the doubt if they can't show reasons it ought not to be. But sometimes, it just gets ridiculous, as is clear in a recent ProPublica piece that attacked WhatsApp for its "report" feature. Now, I like ProPublica a lot and feel that they do some of the best investigative reporting around. But this was not that.

ProPublica itself has reported on how WhatsApp can be abused by those with nefarious intent -- criticizing the company for failing to do anything about it. But this new article is basically the opposite. It's attacking WhatsApp because it has a feature that allows users to "report" a message they received to WhatsApp. ProPublica dangerously incorrectly used this to claim that WhatsApp (which offers end-to-end encryption) is somehow bad about privacy. The title of the article reads -- incorrectly -- "How Facebook Undermines Privacy Protections for Its 2 Billion WhatsApp Users." The (since edited) article contains this bullshit section: