Stitch Fix Stylists Are Unheard, Overworked, and At the Mercy of Robots
https://www.vice.com/en_us/article/z3x9kw/stitch-fix-stylists-are-unheard-overworked-and-at-the-mercy-of-robots
Stitch Fix, a subscription service that allows people to try on and buy clothing from the comfort of home, is facing an exodus of workers who say the company is not only technologically flailing but also encourages a regressive culture of "toxic positivity" that discourages criticism and complaint.
As BuzzFeed reported, stylists from Stitch Fix are leaving the service en masse because of a scheduling change that they say takes away the flexibility that once made this job attractive to them. While Stitch Fix claimed to Motherboard that the changes were made to better fit clients’ needs, BuzzFeed estimates that a third of the stylists left in response to the scheduling changes, imposed last month.Â