https://techcrunch.com/2021/07/27/extra-crunch-roundup-rapidsos-ec-1-how-to-prep-for-an-ma-exit-inside-genki-forest/ > According to one estimate, Americans call 911 about 240 million times every year. > Sending emergency services to the right location sounds straightforward, but each 911 call is routed through one of thousands of call centers known as public safety answering points (PSAPs).