https://www.vice.com/en_us/article/5dbywn/facial-recognition-failures-are-locking-people-out-of-unemployment-systems > People around the country are furious after being denied their unemployment benefits due to apparent problems with facial recognition technology that claims to prevent fraud. > Unemployment recipients have been complaining for months about the identity verification service ID.me, which uses a combination of biometric information and official documents to confirm that applicants are who they claim to be. The complaints reached another crescendo this week after Axios published a “deep dive” article about the threat of unemployment fraud based on statistics provided to the outlet by ID.me.