https://thenextweb.com/apple/2019/11/21/where-did-the-apple-stores-online-reviews-go/

We’ve got a mystery on our hands. Apple removed all reviews and ratings from its online store on November 17, as first reported by AppleInsider. What gives?

Apple has so far done no policing of its customer reviews, as far as I’m aware. Unlike some manufacturers that try to hide negative reviews, Apple has typically kept them on display, even when products received low ratings. As far as I’m concerned, that actually makes me trust the company more.