Consumers: Online restaurant reviews are not all equal

5 years ago
Anonymous $JavybBYWR5

https://www.sciencedaily.com/releases/2019/10/191021111848.htm

In a study of 275,000 restaurant reviews, researchers from the University of Connecticut, Boston College, and Peking University found differences in reader perception based on the platform where the review was generated.

With the increasing prevalence of mobile devices and apps such as TripAdvisor, Yelp, and Google, consumers have ready access to real-time reviewing platforms.

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