At Amazon's PillPack pharmacy, new hires do 'empathy training' by sorting pills while wearing bulky gloves and glasses
At Amazon's PillPack pharmacy, new hires do 'empathy training' by sorting pills while wearing bulky gloves and glasses
Sep 21, 2019, 2:20pm UTC
https://www.cnbc.com/2019/09/21/amazon-pillpack-empathy-training-shows-employees-what-customers-feel.html