Uber tries to reassure customers that it takes safety seriously, following NYTimes book exerpt
https://techcrunch.com/2019/08/24/uber-tries-to-reassure-customers-that-it-takes-safety-seriously-following-nytimes-book-exerpt/
It’s hard at times not to feel sorry for Uber CEO Dara Khosrowshahi, given all that he inherited when he became the ride-share giant’s top boss back in April 2017.
Among his many to-do items: take public a money-losing company whose private-market valuation had already soared past what many thought it was worth, clean-up the organization’s win-at-all-costs image, and win over employees who clearly remained loyal to Uber cofounder Travis Kalanick, an inimitable figure who Khosrowshahi was hired to replace.