https://www.vice.com/en_us/article/43kv4q/microsoft-human-contractors-listened-to-xbox-owners-homes-kinect-cortana

Contractors working for Microsoft have listened to audio of Xbox users speaking in their homes in order to improve the console’s voice command features, Motherboard has learned. The audio was supposed to be captured following a voice command like “Xbox” or “Hey Cortana,” but contractors said that recordings were sometimes triggered and recorded by mistake.

The news is the latest in a string of revelations that show contractors working on behalf of Microsoft listen to audio captured by several of its products. Motherboard previously reported that human contractors were listening to some Skype calls as well as audio recorded by Cortana, Microsoft’s Siri-like virtual assistant.