https://www.entrepreneur.com/article/337430

According to Chatbots Magazine, 67 percent of US millennials said they are likely to purchase products and services from brands using a chatbot. But, what happens if you have a chatbot on your site that nobody is using? 

If you want to see the full benefits of having a chatbot on your website, you need to get your audience comfortable talking to robots. Seems difficult doesn’t it? Well, it’s actually not that crazy of a task at all. There are a number of simple ways to get your users to start a conversation with that little box in the corner of your site.