https://www.businesswire.com/news/home/20190806005223/en/

SAN FRANCISCO--(BUSINESS WIRE)--Aug 6, 2019--

SIGNAL 2019 -- Twilio (NYSE: TWLO), the leading cloud communications platform, today announced Media Streams, which allows businesses to access, analyze and act on voice calls in real time to deliver better customer experiences. Launched in public beta today at SIGNAL, Twilio’s customer and developer conference, Media Streams is an API that makes it easy for developers to layer AI solutions, like natural language processing, keyword spotting and sentiment analysis, on top of live voice calls, to create context-rich conversations and better serve the customer.