The nicest company in Silicon Valley: How Pinterest's friendly culture has slowed decisions and hurt growth
https://www.cnbc.com/2019/04/10/pinterest-overly-nice-culture-has-hurt-growth-ex-employees-say.html
In late 2017, Pinterest CEO Ben Silbermann sent a companywide email urging his employees to make decisions more quickly.
People who received the message had a different takeaway: Employees were being too nice.