IT meltdown outfit TSB to refund all customers that fall victim to fraud in 'UK banking first'

IT meltdown outfit TSB to refund all customers that fall victim to fraud in 'UK banking first'

5 years ago
Anonymous $9jpehmcKty

https://www.theregister.co.uk/2019/04/15/tsb_fraud_payout_guarantee/

UK bank TSB has committed to refund any customer that ends up out of pocket to fraud as it makes a feature of the measure it had to introduce last year when hundreds were ripped off during its IT meltdown.

Customers will be refunded for any loss they suffer as a result of third-party fraud. At the moment, banks tend to only pay out in limited circumstances.