Hackers Could Read Your Hotmail, MSN, and Outlook Emails by Abusing Microsoft Support
https://motherboard.vice.com/en_us/article/ywyz3x/hackers-could-read-your-hotmail-msn-outlook-microsoft-customer-support
On Saturday, Microsoft confirmed to TechCrunch that some users of the company’s email service had been targeted by hackers. A hacker or group of hackers had first broken into a customer support account for Microsoft, and then used that to gain access to information related to customers’ email accounts such as the subject lines of their emails and who they’ve communicated with.
But the issue is much worse than previously reported, with the hackers able to access email content from a large number of Outlook, MSN, and Hotmail email accounts, according to a source who witnessed the attack in action and described it before Microsoft’s statement, as well as screenshots provided to Motherboard. Microsoft confirmed to Motherboard that hackers gained access to the content of some customers’ emails.