Microsoft: Hackers compromised support agent’s credentials to access customer email accounts
https://techcrunch.com/2019/04/13/microsoft-support-agent-email-hack/
On the heels of a trove of 773 million emails, and tens of millions of passwords, from a variety of domains getting leaked in January, Microsoft has faced another breach affecting its web-based email services.
Microsoft has confirmed to TechCrunch that a certain “limited” number of people who use web email services managed by Microsoft — which cover services like @msn.com and @hotmail.com — had their accounts compromised.
