Twitter claims increased enforcement of hate speech and abuse policies in last half of 2019
https://techcrunch.com/2020/08/19/twitter-claims-increased-enforcement-of-hate-speech-and-abuse-policies-in-last-half-of-2019/
Twitter has given its biannual transparency reports a new home with today’s launch of the Twitter Transparency Center, which the company says was designed to make the reporting more easily understood and accessible. The launch was timed alongside the belated release of Twitter’s latest transparency report covering the second half of 2019. The company attributed the delay to the COVID-19 health crisis and its work in getting the new Transparency Center up and running. The report touts Twitter’s increasing efforts in enforcing its policies, including a 95% increase in accounts actioned for violating its abuse policy, a 47% increase in account locks and suspensions, and a 54% increase in accounts actioned for violating hateful conduct policies, among others.
The company claims its ability to “proactively” surface content violations for human review has helped it increase enforcement of its rules, along with more detailed policies, improved reporting tools, and other factors.