https://techcrunch.com/2020/08/24/sugarcrm-acquires-node-to-gain-predictive-customer-intelligence/

SugarCRM announced this morning it has acquired customer intelligence startup, Node. The companies did not reveal the purchase price, but the deal has closed.

While Sugar gains a ton of AI expertise, it also adds a customer prediction element to the platform such as figuring out the customers most likely to convert or most likely to leave.