https://www.techdirt.com/articles/20200826/14324845189/content-moderation-case-study-us-army-bans-users-asking-about-war-crimes-twitch-discord-july-2020.shtml

Summary: Content moderation questions are not just about the rules that internet platforms create for themselves to enforce: they sometimes involve users themselves enforcing some form of the site’s rules, or their own rules, within spaces created on those platforms. One interesting case study involves the US Army’s esports team and how it has dealt with hecklers.

The US Army has a variety of different channels for marketing itself to potential recruits, and lately it’s been using its own “professional esports team” as something of a recruiting tool. Like many esports teams, the US Army team set up a Discord server. After some people felt that the Army was trying to be too “cute” on Twitter -- by tweeting the internet slang “UwU” -- a bunch of users set out to see how quickly they could be banned from the Army’s Discord server. In fact, many users started bragging about how quickly they were being banned -- often by posting links or asking questions related to war crimes, and accusations of the US Army’s involvement in certain war crimes.