https://techcrunch.com/2020/03/31/facebook-launches-a-global-version-of-its-community-help-feature-in-response-to-the-covid-19-pandemic/

Facebook first launched its Community Help feature in 2017, to give users a way to offer assistance, search for and receive help in the wake of a crisis. The feature has since been used to connect Facebook users after man-made, accidental, and natural disasters, like terrorist attacks or weather events, for example. Today, Facebook is expanding Community Help as part of its COVID-19 efforts. The new COVID-19 Community Help hub will allow people to request or offer help to those impacted by the coronavirus outbreak as well as donate to nonprofit fundraisers.

This is the first time Facebook has launched Community Help on a global scale. It’s also the first time it’s been used for a health pandemic.