https://techcrunch.com/2020/03/21/india-whatsapp-mygov-corona-helpdesk-bot/

India is turning to WhatsApp, the most popular app in the country, to create awareness about the coronavirus pandemic.

Narendra Modi, India’s Prime Minister, said on Saturday that citizens in the country can text a WhatsApp bot — called MyGov Corona Helpdesk — to get instant authoritative answers to their coronavirus queries such as the symptoms of the viral disease and how they could seek help.