https://www.vice.com/en_us/article/wxejnq/food-delivery-apps-are-a-confusing-mess

You’re hungry, you’re lazy, and so you fire up your delivery app of choice and order in from a local spot you love. Simple, right? Not always. Increasingly, delivery companies are getting caught using predatory and automated tactics on diners and owners as part of their endless war for market share.

This weekend, Pim Techamuanvivit, owner of San Francisco-based Thai restaurant Kin Khao, took to Twitter to explain that her restaurant somehow ended up on online delivery platforms such as Seamless and Grubhub, despite having never offered delivery services. She explained that she received a call from a customer asking when his order from Seamless would arrive.